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Guess the District

Policies

Contact & Grievances

Last updated:

Questions, corrections, complaints and privacy requests all come to the same place. We read every message.

Who runs Guess the District

  • Operators: the three co-founders, Ansh Raj Suryavanshi, Aaditya Ahuja and Aaradhya Gupta
  • Address: B/30, Samdariya Residency, MR4 Road, Jabalpur, Madhya Pradesh 482001
  • Email: guessthedistrict@gmail.com
  • Phone: +91 9425866720

Help and corrections

For help with the game, a bug, or a clue or boundary that looks wrong, email guessthedistrict@gmail.com. For a correction, name the district and the clue.

Grievance officer

Our grievance officer handles complaints under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Consumer Protection (E-Commerce) Rules, 2020 and the Online Gaming Act, 2025. They are also our contact for questions about personal data under the DPDP Act.

  • Name: Aaradhya Gupta
  • Designation: Co-founder
  • Email: guessthedistrict@gmail.com
  • Address: B/30, Samdariya Residency, MR4 Road, Jabalpur, Madhya Pradesh 482001

How to raise a grievance

Email guessthedistrict@gmail.com with "Grievance" in the subject line. Please include:

  • your handle or display name, and how you sign in (Google or Discord);
  • what happened, with dates and screenshots if you have them;
  • what you would like us to do. For a privacy request, say which right you are using: access, correction, erasure, withdrawing consent or nomination.

We will reply with a ticket number. We aim to acknowledge every grievance within 24 hours and resolve it within 15 days.

If you are not satisfied

If our answer does not resolve your grievance, you can take it further:

  • Personal data: complain to the Data Protection Board of India.
  • Content or account decisions: appeal to the Grievance Appellate Committee set up under the IT Rules, within 30 days of our decision.
  • The game service: escalate to the authority under the Online Gaming Act, 2025, within 30 days.
  • Purchases: contact the National Consumer Helpline (1915) or file a complaint with a consumer commission.